Check to see if you're eligible for Mobile Protection Pack
Enter your wireless number to see if you're eligible.
This device is not currently eligible for Mobile Protection Pack. The Mobile Protection Pack service must be purchased within 30 days of purchase or upgrade to a new device. For more information about Mobile Protection Pack, call 1-800-331-0500.
We are unable to determine your eligibility at this time. Try again or call 1-800-331-0500 for eligibility information. Note: The Mobile Protection Pack service must be purchased within 30 days of purchase or upgrade to a new device.
Congratulations. You're eligible for Mobile Protection Pack.
Complete the enrollment process below to start your protection.
Mobile Protection Pack Features:
- Reconnect quickly with next-business day shipping (in most cases) for a lost, stolen, damaged, or malfunctioning device.
- Submit a claim online or by phone, 24/7, in 10 minutes or less.
- GPS locate and alarm functions to find a lost device.
- Back up and restore your contacts, photos and videos.
- Lock and then erase an unrecoverable device to secure your data.
- Call or click for personalized service from the comfort of your home.
- Expert technicians can remotely access your PC or Mac to diagnose and walk you through solutions.
- Access online tools specific to your device for setup, use-ability and interconnectivity.
Available to Mobile Protection Pack and Enhanced Support Customers.
Remote Support allows our tech experts to remotely log in to your phone to diagnose and fix any problems you may be having.
Enter the PIN given to you by your enhanced Support representive.